On June 14th, 2016, HP Inc. initiated a recall affecting Notebook batteries, the details of which can be found here.
Thanks to SYGNET’s Asset Management capabilities included with our Active Network Management service, we were able to quickly identify any potential client Notebooks covered by the recall. Fortunately, none of our clients were affected by this particular recall. However they all feel safer knowing none of their staff are using Notebooks with batteries that could pose a safety risk.
This is what Proactive Managed Services looks like.